Effective November 10, 2026.
Nail Spa Booking is the iPhone booking app for two nail and beauty salons in Miami Beach, Florida:
- Nail Pub, 233 11th St, Suite 102, Miami Beach, FL 33139
- Queen Beauty Spa, 1662 Collins Ave, Miami Beach, FL 33139
When you open the app, you choose a salon. Everything you enter goes only to the salon you chose. Each salon runs its own separate booking system.
What the salon you choose collects
- Booking details: your name, mobile number, the services you choose, the date and time, the team member, and any notes you add.
- Waitlist requests: your name, mobile number and the day and services you'd like.
- Concierge chats: the messages you send to the AI concierge, so it can help you and the salon's staff can follow up on a booking.
- Verification codes: when you look up or change a booking, the salon texts a one-time code to your mobile number to confirm it's you.
The app doesn't collect your location, contacts or photos. There's no advertising or tracking, and your information is never sold or shared for marketing.
The AI concierge
The concierge is an AI. Before your first chat message, the app asks your permission. If you agree, your messages, including any name or phone number you type, are processed by xAI (the company that makes Grok) to write the replies. The salon's staff can read the chat to help with your booking. If you don't agree, you can still book on the Book tab or call the salon.
If you tap the microphone, Apple's speech recognition turns what you say into text, and only that text is sent as your chat message. The microphone is used only while you're speaking.
What stays on your iPhone
To save you typing, the app keeps these on your iPhone: the salon you picked, your recent concierge chat with each salon, the name and mobile number you last booked with, and whether you agreed to the AI concierge. Deleting the app deletes them.
How the information is used
- To book, change and cancel appointments.
- To answer your questions through the AI concierge.
- To let the salon's staff see and manage their calendar.
- To keep the service secure, for example by limiting repeated attempts.
Who processes it for the salons
- Supabase stores bookings and each salon's calendar.
- xAI (Grok) powers the AI concierge.
- Twilio sends verification text messages.
These providers handle the information only to run these services.
How long it's kept
Booking and waitlist records are kept while the salon needs them to run its business and for its business records. Verification codes expire after 10 minutes.
Your choices
You can ask to see, correct or delete your information at any time. Contact the salon you booked with:
- Nail Pub: (305) 988-8649
- Queen Beauty Spa: (305) 747-4563
You can also change or cancel a booking yourself in the app under My visits.
Children
The booking service is meant for adults. If you're under 13, please ask a parent or guardian to book for you.
Changes
If this policy changes, the new version will appear on this page with a new effective date.
Questions about the app? See the support page.